Privacy and Policy

Privacy Policy
Continental Skills Academy Limited
Effective Date: March 10th 2025
At Continental Skills Academy Limited ("CSA," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.upskillwithcsa.com] (the "Website") or use our services.

1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, billing details, and other personal details you provide when registering for courses, subscribing to our newsletter, or making payments.
b. Non-Personal Information
Browser type, IP address, device information, and other technical data collected automatically when you visit our Website.
c. Course & Service Data
Information related to your participation in our courses, including progress, feedback, and interactions with our learning platform.

2. How We Use Your Information
We use the collected information for the following purposes:
To provide, improve, and personalize our educational services.
To process payments and manage course enrollments.
To send course updates, promotional offers, and newsletters (you can opt-out at any time).
To comply with legal requirements and prevent fraudulent activities.
To enhance user experience and analyze website traffic trends.

3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Third-party vendors who help us process payments, manage marketing campaigns, and improve our services.
Legal Authorities: When required by law, court order, or to protect our rights and users' safety.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
We use cookies to improve website functionality, personalize your experience, and analyze user behavior. You can disable cookies through your browser settings, but this may affect certain features of the Website.

6. Your Rights & Choices
You have the following rights regarding your personal data:
Access and request a copy of your information.
Request corrections to inaccurate or outdated data.
Opt-out of marketing communications.
Request deletion of your personal data (subject to legal obligations).
To exercise these rights, contact us at [Insert Email Address].

7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Continental Skills Academy Limited
Email: contact@upskillwithcsa.com
Address: Ayo Komolafe Close off Chivita Avenue, Ajao estate, Lagos, Nigeria

By using our Website and services, you consent to the terms of this Privacy Policy.