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Customer Service Excellence

Customer service excellence involves providing prompt, efficient, and empathetic support, ensuring customer satisfaction and building long-lasting relationships.

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Robert Smith
Advanced
TECHNOLOGY AND IT SKILLS

Course Overview

Customer Service Excellence: An Overview

Customer service excellence refers to delivering outstanding support that goes beyond expectations, ensuring customer satisfaction, loyalty, and positive brand perception. It’s about providing exceptional service consistently to enhance customer experiences and build strong relationships.

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Course Curriculum

Basics of Customer Service
0 Lesson
Handling Customers Complaints
0 Lesson
Effective Communication Skills
0 Lesson
Retaining Customers
0 Lesson
Using CRM Software
0 Lesson

Course Instructor

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Robert Smith
Senior Web Developer
instructor@gmail.com

Hi, I’m Robert, a passionate UI/UX designer with a keen eye for creating intuitive, user-centric designs. I specialize in crafting seamless digital experiences that not only look great, but are also functional and accessible. With a strong background in design principles and a love of innovation, I strive to deliver interfaces that solve problems while providing delightful user interactions. Whether it’s designing mobile apps, websites, or complex software, my goal is always to improve usability and ensure a seamless journey for the end user.

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This Course Includes:
Duration
5 days
Course Level
Advanced
Lessons
5
Tags
Language
English
Price
£20
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